GoOfficePH by KloudPH
Website

Onboarding

Create account or tenant

Start with the smallest useful setup. GoOfficePH prepares a personal workspace first, then you can add a tenant, domain, users, and migration when you need them.

Public intake

Setup progress

You are not starting from zero.

A new account starts with safe defaults already prepared. Complete the remaining steps only when they apply to your work.

40% prepared
  1. Workspace createdPersonal GoOfficePH workspace and account record.
  2. Storage assignedStarter personal storage and app trial are ready.
  3. Create accountChoose your GoOfficePH ID and password.
  4. Add organizationOptional tenant setup for domains, users, and policy.
  5. Bring data inImport mail, files, contacts, and calendars when ready.

Account recovery

Recover password

GoOfficePH ID

Personal

Personal workspace

Your personal console keeps daily app access, service credits, import jobs, recovery, support, and account settings in one place.

1 Start work

Open Mail, Suite, Connect, Calendar, Contacts, Work Boards, Whiteboard, Wallet, and Connected Workspace from Groupware.

2 Manage services

Review credits, subscriptions, personal storage, imports, and mail app setup.

3 Stay supported

Check account health, support history, reports, and profile or recovery settings.

My GoOfficePH account

Account status and active services.

Ready

Start here

Open Groupware Launch Mail, Suite, Connect, Calendar, Contacts, and Files.

Account profile

Needs attention

Recent activity

Your latest security, service, import, support, and account changes.

    Personal reports

    Your account health, usage, support, imports, meetings, and security history.

    Setup shortcuts

    Personal path

    Information architecture

    IA documentation

    View and download the GoOfficePH portal navigation guide available to your role.

    Available

    GoOfficePH groupware

    Calendar and contacts

    GoOfficePH groupware

    GoOfficePH workspace

    Mail, calendars, and contacts are managed together.

    GoOfficePH uses the mail platform as the authoritative home for mail, calendars, contacts, and shared address books. Files, document locks, sharing, and version history remain with GoOfficePH Files and GoOfficePH Suite.

    GoOfficePH UI only

    Your setup

    Connect calendar and contacts clients

    Use these server details for standards-based clients. GoOfficePH recommends app passwords for external clients.

    Bridge behavior Mail recipients can become contacts, mail invites can become calendar events, and calendar events can link GoOfficePH Files documents.

    Bridge points

    How apps work together

    My Organization

    Shared calendars and address books

    Organization admins can create shared collections directly in GoOfficePH. I keep sync status visible until GoOfficePH confirms the collection.

    0 collections

    Create shared collection

    Choose whether the collection applies tenant-wide or only to a verified domain.

    No shared calendars or address books yet.

    Migration

    Import from another service

    Plan an import

    OAuth preferred

    Choose the source service and the data to bring into GoOfficePH. Secure source connection is preferred because GoOfficePH does not need your external account password.

    Data to import

    Source import path

    Choose a source service to see the recommended GoOfficePH migration method.

    Guided
    Recommended process
      Security assurance: GoOfficePH import plans do not store your external account password. Use secure source connection where available, or a temporary app password that you can revoke after migration.
      Before importing: keep the source account active until the import finishes, verify target GoOfficePH domains first, run a small pilot mailbox before a large cutover, and revoke any temporary source credentials after migration.

      Import jobs

      0 jobs

      Platform Operations

      Import source setup

      Secure source clients

      Configure the OAuth clients used when users import mail, files, contacts, and calendars from Google or Microsoft.

      Staff only
      Redirect URI to register with source services: Sign in with Platform Operations permissions to view the redirect URL.

      Users should not enter OAuth client IDs or secrets. Platform Operations users configure these secure source clients once, then users connect their own Google or Microsoft account through the GoOfficePH import screen.

      Support

      Bugs and feature requests

      Submit a request

      Tracked

      Do not include passwords, recovery codes, or confidential document contents. GoOfficePH support can ask for private details through a controlled process if needed.

      My tickets

      0 open

      GoOfficePH operations

      CRM and standard inboxes

      Official addresses 0 Standard GoOfficePH communication identities
      Open cases 0 Across visible CRM queues
      Urgent cases 0 Needs fast staff attention
      Stale cases 0 No update for more than 3 days

      Role-based communication routing

      Audited

      Each GoOfficePH address is mapped to a queue and staff roles. Replies are sent from the functional GoOfficePH address where possible, while individual staff permissions remain controlled through RBAC.

      My account

      Account information

      GoOfficePH Mail

      Mail settings

      Forwarding, vacation, and sender rules

      Mailbox controls

      Manage delivery behavior without leaving GoOfficePH.

      Set forwarding, keep-copy behavior, vacation replies, and sender allow or block rules from one GoOfficePH screen. Changes are audited and applied to the GoOfficePH mail service in the background.

      Forward to trusted addresses Automatic vacation replies Block unwanted senders Realtime blocklist checks Tenant-admin managed users

      Mail protection

      DNS blocklists managed inside GoOfficePH.

      Use trusted realtime blocklists to monitor, flag, or reject mail from known abusive sending servers. We keep policy, rollout guidance, results, and review actions together in the administration experience.

      Monitor first
      Recommended rollout: Start in monitor mode, review matches, then move to flag or reject only after the results are clean. Real blocklists can create false positives if used too aggressively.

      Outbound protection

      Prevent compromised or new accounts from sending spam.

      GoOfficePH limits outbound recipients by account age and reputation, scans high-risk sends before delivery, isolates tenants, and lets authorized administrators hold external sending without stopping inbound mail.

      Protected
      Minimum protection: New accounts start restricted, external recipients are counted, suspicious messages are quarantined or held, and tenant/platform policies cannot be weakened by a mailbox user.

      Private encrypted mailbox

      Protect saved email with your own public key.

      When enabled, GoOfficePH asks the mail service to encrypt newly stored mailbox content using an OpenPGP public key or S/MIME public certificate. Personal users can choose this themselves. Tenant users follow the domain policy set by their tenant administrator.

      Disabled
      Important before you enable this:
      • If you lose the matching private key, GoOfficePH cannot recover encrypted messages for you.
      • Body search, previews, AI filtering, and server-side troubleshooting may be limited for encrypted mail.
      • Existing stored mail is not automatically re-encrypted, and disabling this later does not decrypt mail that was already encrypted.
      • If your tenant requires encryption, you cannot disable it while that tenant policy remains active.
      How to create keys and read encrypted mail Use one of these safe methods, then paste only the public material below. Keep private keys only on your devices.

      GoOfficePH Mail

      1. Enable encryption with your public OpenPGP key in this page.
      2. Open GoOfficePH Mail and choose Unlock on this device when an encrypted message is selected.
      3. Paste your private key locally in the browser, or save it locally encrypted with a device passphrase.

      GoOfficePH legacy mail with Mailvelope

      1. Install Mailvelope in the browser you trust for mail reading.
      2. Import your OpenPGP private key into Mailvelope, not into GoOfficePH.
      3. Use the standard Mail app when you need Mailvelope compatibility.

      Thunderbird OpenPGP

      1. Open Account Settings, then End-to-End Encryption.
      2. Create or import an OpenPGP key for your GoOfficePH mailbox.
      3. Export the public key only.
      4. Paste the exported public key block here.

      GnuPG OpenPGP

      1. Run gpg --full-generate-key and use your GoOfficePH mailbox address.
      2. Export public key: gpg --armor --export name@GoOffice.ph.
      3. Back up your private key securely and never upload it to GoOfficePH.

      Apple Mail or Outlook S/MIME

      1. Get an S/MIME certificate from your organization or a trusted certificate authority.
      2. Install the private certificate on Apple Mail, Outlook, or your managed device profile.
      3. Export the public certificate in PEM format.
      4. Paste only the public certificate here.

      Existing mail conversion

      Encrypt or decrypt mail already stored in your mailbox.

      New mail follows your current encryption setting. Use this controlled migration only when you also need to convert historical messages. GoOfficePH bills this as a batch job because every message has to be inspected, rewritten, and checkpointed safely.

      89 credits / 1,000
      Private keys stay local. The assistant opens in a separate page and keeps private-key material in that browser session only. GoOfficePH receives only the job status, message counts, checkpoints, and audit trail.

      GoOfficePH will scan your mailbox first, count messages already converted by GoOfficePH, estimate the time and credits needed, then ask you to confirm before creating a bulk conversion job.

      Conversion jobs

      0 jobs

      Tenant user mail controls

      0 users

      Organization administrators can help users configure forwarding, vacation mode, and sender controls from one familiar GoOfficePH administration workspace.

      GoOfficePH Mail

      Connect a mail app

      IMAP, SMTP, and auto-discovery

      Use your preferred mail app

      Connect Apple Mail, Outlook, Thunderbird, or another secure email client.

      GoOfficePH Mail can be used from the GoOfficePH web app or from a mail app on your phone, tablet, or computer. For better security, create a dedicated app password for each mail app instead of using your main GoOfficePH ID password.

      Your mailbox Sign in to view your mailbox

      Recommended secure access

      Connect a mail app with an app password.

      Create one password per device or mail app. If a phone, laptop, or mail client is lost, you can revoke only that app password while keeping your GoOfficePH ID and other devices working.

      Apple Mail, iPhone, and iPad

      Download a GoOfficePH mail profile to pre-fill the server name, ports, and your mailbox address. Your password is never placed inside the profile; your device will ask for it securely.

      Outlook

      Choose “Add account” in Outlook and enter your full GoOfficePH mailbox address. Outlook should discover the secure settings automatically. If it asks for manual settings, use the values below.

      Thunderbird

      Thunderbird can read the GoOfficePH auto-configuration service after you enter your mailbox address. This button opens the exact configuration file Thunderbird looks for.

      Manual setup

      Use these settings for any standards-based mail client that supports IMAP and SMTP over TLS.

      Incoming mail
      IMAP, mail.gooffice.ph, port 993, SSL/TLS
      Outgoing mail
      SMTP, mail.gooffice.ph, port 465, SSL/TLS
      Username
      Your full mailbox address, for example name@GoOffice.ph
      Password
      Use a GoOfficePH app password from the recommended secure access section above.

      Security reminders

      Keep mail access protected.

      Use only mail clients you trust. If your tenant requires MFA or app passwords, follow the tenant policy shown in GoOfficePH before adding a device.

      If your organization uses a custom domain, your mailbox may end with that domain instead of @GoOffice.ph. The GoOfficePH mail server settings stay the same.

      Email must be active for your account before external mail apps can connect. You can enable Email from My apps, credits, and storage.

      Open Mail

      Reseller

      Reseller overview

      Manage your reseller wallet, customer credit sales, transaction history, and exceptions from one audited workspace.

      1 Fund your wallet

      Review available credits and keep enough balance for expected customer transactions.

      2 Serve customers

      Sell credits to verified users or tenant wallets through one audited transaction flow.

      3 Reconcile activity

      Track sales mix, customer concentration, ledger integrity, and recent account actions.

      Reseller wallet and sales

      At-a-glance commercial activity from your wallet ledger.

      Ready

      Start a credit sale

      Needs attention

      Customer portfolio

      Customers ranked by credits purchased from your reseller wallet.

      Recent transactions

      Latest user and tenant credit sales with their references.

      Reseller reports

      Sales, customers, wallet movement, and reconciliation.

      Recent audited activity

        Reseller path

        Platform Operations

        Operations overview

        The staff console centralizes tenant portfolio health, approvals, support queues, commercial controls, governance, and platform reporting.

        1 Operate tenants

        Search tenants, review provisioning, inspect domains, users, storage, and open requests.

        2 Resolve queues

        Work approvals, support inboxes, CRM follow-ups, mail protection, and import sources.

        3 Govern the platform

        Use reports, audit views, staff roles, entitlements, plans, and service health signals.

        Platform health

        High-level workload counts for the operations queue.

        Ready

        Frequent work

        Attention needed

        Recent platform activity

        Latest tenant, security, commercial, support, and staff actions.

          Platform reports

          Tenant portfolio, service health, audit, support, provisioning, and governance reporting.

          Specialist workspaces

          Operations path

          Platform Operations

          Tenant management

          Tenants

          Search by tenant name, domain, administrator, status, or plan.

          0 tenants

          Select a tenant

          Choose a tenant to view statistics, domains, and users.

          Ready

          GoOfficePH operations

          Approvals and provisioning

          Applications

          0 pending

          Provisioning detail

          Ready
          Select an application to view its provisioning status.

          Platform Operations

          Mail Operations

          Private, redacted operational health for GoOfficePH Mail on Stalwart Community Edition.

          Connecting…
          Loading mail health…

          Operational trends

          Redacted delivery, queue, protocol, event, and host measurements from the last 24 hours.

          Last 24 hours
          Delivery

          Delivery attempt rate

          Collecting
          SuccessfulFailed
          Queue

          Queued and deferred mail

          Collecting
          QueuedDeferred
          Availability

          Mail protocol availability

          Collecting
          SMTP, HTTPS, IMAP, and ManageSieve probes
          Capacity

          Host utilization

          Collecting
          CPUMemoryDisk
          Telemetry

          Redacted event activity

          Collecting
          SecurityDeliveryAccessCapacity

          Charts contain operational counts and percentages only. Addresses, subjects, message IDs, raw IPs, and message content are excluded.

          Mail Health

          Submission, mailbox access, delivery, authentication, storage, and telemetry.

          Queue Operations

          References are pseudonymous; addresses, subjects, message IDs, and raw IPs are never shown.

          0 queued

          Deliverability reports

          Security signals

          Capacity

          Delivery path test

          Sends no message

          Incidents

          Prometheus and Alertmanager incidents with acknowledgment history.

          Platform Operations

          Staff, reseller, and permissions

          Find a user or managed account

          Search by name, GoOfficePH ID, contact email, organization, role, or status.

          Search directory
          Enter at least two characters to search the GoOfficePH directory.

          Permission hierarchy

          Additive RBAC

          Platform Admin is the highest role and can be granted only by admin@GoOffice.ph. Other Platform Admin demotions and deletions require confirmation from a different Platform Admin.

          Promotable GoOfficePH users

          Ordinary GoOfficePH accounts that can be promoted into staff or reseller roles.

          0 users

          Staff directory

          0 staff

          Commercial operations

          Plans and entitlements

          Create or update a plan

          Changes affect future tenant purchases. Existing subscriptions keep their current term until renewal or plan change.

          Audited
          Included applications

          Available plan catalog

          Active plans can be selected by tenants. Retired plans remain visible here for audit and reactivation.

          0 plans

          My Organization

          Organization overview

          Your organization console groups tenant-scoped people, domains, mail controls, storage, branding, credits, services, and activity reporting.

          1 Manage access

          Invite users, place them under domains, assign tenant admins, and review account state.

          2 Control services

          Manage domains, mail policies, storage pools, app services, credits, and branding.

          3 Measure activity

          Use organization reports for user lifecycle, adoption, storage, support, and governance.

          Selected organization

          Choose an organization to manage.

          Ready

          Common tasks

          Organization profile

          Needs attention

          Recent audited activity

          Latest people, domain, storage, policy, service, and administrator changes.

            Organization reports

            User lifecycle, adoption, storage, mail readiness, support, credits, and governance reporting.

            Specialist workspaces

            Organization path

            My Organization

            Dashboard

            Storage used 0 GB
            0 of 0 GB
            Seats 0 / 0 Active users and invitations
            Suspended 0 Blocked from sign-in
            Open requests 0 Quota upgrades awaiting approval

            Tenant profile

            Recent activity

              Directory

              Invite and manage users

              0 users

              Invite an existing GoOfficePH user

              Existing users must accept before they are added. Pending invitations appear below until accepted; rejected invitations are removed from the active list and you are notified.

              Consent required

              User placement and tenant admins

              Move users between domains, place users into another tenant when permitted, and promote trusted users to tenant administrators with a full audit trail.

              Controlled move

              Distribution addresses

              Create one organization address that delivers to multiple internal or external destinations. Imported forwarding-only aliases and distribution groups appear here after provisioning.

              0 addresses

              Tenant users

              Tenant email

              Domains and email addresses

              Manual DNS ready

              Add an existing domain

              Bring your own domain

              Find a new domain

              Search, price, and register

              Storage and mail pools

              Shared or domain-isolated

              Pool usage is the combined total of GoOfficePH Files and GoOfficePH Mail. User minimums reserve guaranteed capacity; maximums define the elastic cap each user can consume across both services.

              Tenant domains

              0 domains

              Domain delegation

              Give trusted users limited domain administration without making them full tenant administrators.

              0 delegated

              Domain purchase requests

              Staff-reviewed

              Default address format

              Tenant users

              My Organization

              Tenant branding

              Customer-facing settings

              Brand profile

              Set the tenant display name, visual colors, logo URL, and support link used by GoOfficePH tenant-facing experiences.

              Default
              Select a tenant to preview branding.

              Controls

              Storage usage and limits

              Tenant storage

              Normal
              0%

              0 GB used

              This meter combines tenant Files and Mail usage across active storage pools.

              Per-user limits

              My services

              Apps, credits, and storage

              Credit wallet

              1 credit = PHP 1
              0 credits

              Use credits to activate or extend GoOfficePH apps and add storage for your individual account.

              Buy credits

              Redeem coupon

              Apps and subscriptions

              Prices loading

              Renewal settings

              0 credits per renewal

              GoOfficePH will always remind you 30, 15, 7, 3, 2, and 1 day before active apps or storage expire.

              Add or extend storage

              100 credits / 500 MB

              Payment orders

              Credit ledger

              Reseller

              Customer credit sales

              Every sale debits your reseller wallet and credits the receiving user or tenant wallet in one referenced, auditable transaction.

              Sell GoOfficePH credits

              Choose the customer account type, enter the amount and commercial reference, then review the transfer before it is applied.

              Reseller wallet
              Wallet separation Your reseller wallet is separate from personal and tenant wallets. The receiving wallet is credited only after you confirm the sale.

              Sell to user

              Sell to tenant

              Commercial plan

              Tenant subscription, backup, and compliance

              Choose the active tenant plan, set renewal behavior, review included operational features, and generate compliance reports where the plan allows it.

              Plan loading

              Current tenant plan

              Not active

              Change or renew plan

              Uses tenant credits

              Business operations

              GoOfficePH Ledger modules

              Activate Ledger for the organization, then add Payroll and HR, Manufacturing MRP, CRM and Marketing Automation, or Receipts Scanner when the business needs them. Charges use the tenant wallet, which is separate from your personal administrator wallet.

              Tenant subscriptions

              Bulk subscriptions

              Activate or extend apps for tenant users

              Use the selected tenant wallet to enable GoOfficePH apps, add storage, or extend active subscriptions for many users at once. This is separate from your personal admin credits.

              Preview required
              Apps

              Storage add-ons use the same selected users and term as the apps above. Preview always shows the selected tenant wallet charge before anything is applied; your personal wallet is not charged for tenant bulk updates.

              Plan assurance snapshot

              A tenant-facing view of the administration, audit, analytics, backup, security, and compliance evidence behind the active plan.

              Plan controlled

              Audit activity trend

              Evidence sources

              Backup policy

              Plan controlled

              Compliance reports

              Plan controlled

              My Organization

              Organization quota requests

              Use this area for organization-level storage and quota changes. Personal app renewals and Platform Operations tools are handled in their own sections above.

              Reports

              Analytics

              Scope
              Visits 0 Sessions
              Unique visitors 0 Hashed first-party count
              Page views 0 0s avg stay
              Bounce rate 0% Single short visit sessions

              VM resources

              Current CPU, memory, and attached-volume usage for GoOfficePH application and mail hosts.

              Not loaded
              No VM metrics loaded yet.

              User report

              Search accounts, review grouped totals, and inspect user activity.

              System
              Total users 0 Across visible account groups
              Individual 0 Personal GoOfficePH IDs
              Tenant 0 Managed workspace members
              Staff 0 GoOfficePH support and admin users

              Report catalog

              Role-gated reports, export posture, retention, and source systems.

              0 reports

              Manage users at scale

              User lifecycle, provisioning, dormant accounts, and recent user changes.

              0 users

              Governance and support

              Domains, quota requests, compliance evidence, support load, and tenant portfolio signals.

              Ready

              Connect reliability

              Meeting starts, failures, recording, transcription, and transcript email outcomes.

              Not loaded

              Audit explorer

              Recent event detail with actor, category, target, severity, and timestamp.

              0 events

              Categories

              Actions

              Actors

              Logging coverage

              Recommended normalized events for richer Personal, Organization, and Platform reports.

              Traffic trend

              Daily

              Top pages

              Sources

              Countries, companies, industries

              Apps and documents

              Browser diagnostics

              Support codes, browser errors, failed resources, and app-load issues.

              0 events
              0Errors 0Warnings 0Support codes

              Activity events

              App opens, file actions, mail actions, searches, exports, and admin activity.

              Retention and rollups

              Raw diagnostic events are short-retention; long-range reports use summaries.

              Account usage

              Report notes